Barceló Hotel Group is seeking a Guest Experience professional for their La Nucía location. This role focuses on ensuring guest satisfaction through direct interaction, problem-solving, and promoting services. The ideal candidate will have a background in tourism or marketing with specific training in tourist quality and at least two years of customer service experience in the hotel sector.
Barceló Hotel Group is seeking an intern to support the Guest Experience department at their Benidorm Beach location. The role involves ensuring optimal implementation of departmental standards, enhancing customer experience, managing client incidents, and supporting other departments. This is a non-remunerated internship opportunity.
Barceló Hotel Group is seeking a Guest Experience Manager for their Marbella location. This role focuses on ensuring guest satisfaction by conducting interviews, analyzing feedback, and resolving issues. You will also gain operational experience, promote extra services, and represent the company positively to foster guest loyalty.