• Pro-active communication with partners in your region by telephone and by internal messaging to assist with the development of the business, also available for market visits to your designated portfolio
• Responsible for a portfolio of partners where you are the first point of contact, answering questions and following up when needed, also responsible of evaluating local market characteristics, trends and drivers
• Responsible for maintaining a stable relationship with the accommodation partners (i.e. frequent performance calls and contact to ensure they offer Booking.com's customers the best availability and competitive pricing)
• Be knowledgeable on Booking.com's products so that their benefits and usage can be explained to Partners
• Find opportunities for partners that will help improve Booking.com's business by using its internal segmentation to prioritize
• Help identifying new potential partner leads and pass this leads on for further follow up
• Responsible for taking Customer Service issues which relate to their portfolio and solving these in the most efficient manner for the business, partner and customer
• Support the organization of events, such as workshops and webinars, for partners. Also encouraged to attend in the partner events for their portfolio

• Significant experience in a relevant account management/sales/business development function
• Proficient in spoken and written English and Italian
• Affinity or experience within e-commerce and/or travel industry
• Proactive with a sense of responsibility and can work independently
• Accurate, strong analytical skills and an eye for detail
• A team player, self-motivated, flexible and open to change
• Driver's license
• Availability to travel up to 50% of your time

• Learn more about Your Career Journey here.
• Become a Mentee and benefit from a mentoring relationship with a more experienced person to help you identify and achieve your professional and personal development goals.
• Explore the Development Toolkit

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.