Ciklum is looking for a Senior NOC Engineer to join our team full-time in Ukraine. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Senior NOC Engineer, become a part of a cross-functional development team engineering experiences of tomorrow. Responsibilities: - Understand and analyze customers' problems and find appropriate, acceptable solutions - Interfaces directly with customers at different stages of the problem resolution process, including understanding customer issues, communicating action plans for resolution, explaining developments, and conveying resolution - Resolve complex technical issues through research, log analysis, issue reproduction, and advanced...