We're looking for an Enterprise Account Manager to manage and grow a named book of business within the enterprise segment, covering organizations with $1B-$5B in revenue. In this quota-carrying, full-cycle sales role, you will drive customer retention and expansion across existing Dataiku accounts and pursue high-potential net-new opportunities to grow your customer base. 

You're customer-obsessed and deliver technical and business outcomes. You'll take a land-and-expand approach: build strong stakeholder relationships, map the account, uncover whitespace, and lead the transition to our new support model to drive adoption and growth.

What you'll do:

• Retain & grow customers: drive adoption and value realisation, identify risk early, and protect renewals.
• Deeply understand your assigned customers and develop a strategy to identify and engage with all buying centres
• Acquire new customers: convert inbound and execute selective, repeatable outbound motions to grow the number of customers in your territory.
• Maintain strong forecast accuracy, CRM hygiene, and deal execution across your pipeline.
• Lead internal alignment for your territory with Renewal Managers, ADRs, CSEs, SEs, Partner Managers and Services.
• Lead exec alignment: run QBRs/QSRs and align internal teams to deliver outcomes

What we're looking for:

• Solution sales mindset and strong relationship-building with new and existing stakeholders
• Strong command of structured qualifications and accurate forecasting.
• People-focused communicator who collaborates well cross-functionally
• Partner-first operator who aligns internal teams and partners to deliver outcomes and growth. 
• Ownership: driving yourself and aligning others, like the business is yours: pipeline to close.
• Credible trusted advisor to educate prospects and customers on the value of AI and analytics solutions
• Ability to tackle hard problems alongside great people, using AI to create measurable impact.
• Ability to engage with Line-of-Business stakeholders to uncover critical business pains, moving beyond purely technical IT discussions.

Experience:

• Proven closing experience in B2B SaaS (or similar), owning pipeline end-to-end
• Track record of driving renewals and expansion within a book of business
• Confident with structured discovery, qualification, and repeatable prospecting motions
• Experience selling into Health Care and Life Sciences is an added bonus!