Senior Product Manager - Partnerships

Product - Indirect

Ebury London Office - Hybrid: 4 days in the office, 1 day working from home per week

We're looking for a Senior Product Manager to scale Ebury's fastest-growing channel: Partnerships.

Today, this business is commercially strong but under-productised - relying on manual processes, fragmented tooling, and bespoke setups.

This role will define and build the product layer that makes indirect scalable: 

• For partners
• For their clients
• And for our internal teams supporting them

You'll sit at the intersection of product, operations, and commercial, working closely with: 

• Partnership Managers
• Middle Office teams
• Clients and partners directly

What you'll own

You will own the end-to-end product experience for the indirect channel, including:

1. Partner Platform Experience

•  Tools for partners to onboard, manage and grow their client base
•  Visibility into performance, activity, and client behaviour
•  Reducing reliance on manual support

      2. Partner Client Experience (White-label / IB clients)

•  The experience partner clients have when using Ebury products
•  Ensuring it is seamless, credible, and scalable across partner types
•  Balancing configurability vs consistency

      3. Partner Onboarding & Setup

• How new partners go live with Ebury
• Moving from bespoke setups: repeatable, scalable onboarding journeys

      4. Internal Tooling (Middle Office Enablement)

• Tools for internal teams supporting partners
• Reducing operational overhead and manual workflows
• Increasing throughput without increasing headcount

What Success Looks Like (12-18 months)

• Partner onboarding is repeatable and significantly faster
• Partners can self-serve more of their needs
• Internal teams handle more volume with less manual effort
• The indirect channel scales without proportional increase in ops cost
• Product (not people) becomes the primary driver of partner experience

What Makes this Role Hard?

• You're solving a multi-sided product problem (partners, clients, internal users)
• The business already works - but doesn't scale cleanly 
• You'll navigate real-world complexity: Different partner models (IB vs white-label); Regional / regulatory nuances; Ambiguity in ownership between product, ops, and commercial 
• Many problems won't look like ''classic product problems''

Who We're Looking For

We are not looking for specific ''white-label'' experience. Instead, we're looking for someone who can operate in complex, messy, high-impact environments. 

Core Capabilities

   1. Strong Product Fundamentals

• Can break down ambiguous problems into clear product opportunities
• Comfortable working across UX, systems, and operations
• Focused on outcomes, not just delivery

  2. Multi-Sided Thinking

• Able to design for multiple user groups with competing needs
• Understands trade-offers between: Control vs simplicity; Flexible vs scalability

  3. Commercial Awareness

• Understands how product decisions impact revenue and partner success
• Comfortable working closely with commercial teams
• Can prioritise based on business impact, not just user feedback

   4. High Agency & Pragmatism

• Comfortable operating in under-defined environments
• Bias to action - can move from problem to solution quickly
• Doesn't wait for perfect structure

  5. Deep Customer Curiosity

• Regularly speaks to: Partners; Partner clients and Internal teams
• Uses this to inform decisions, not just validate them

Why Ebury?

• Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.
• Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central London Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the 'Apply' Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Gabriella Cheston

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