Job description



Mission
As Corporate Medical Patient Support Programs (PSP) Advisor - Rare Diseases, you will define, govern, and drive the framework for patient support programs across our rare disease portfolio. This role sits at the intersection of Medical Affairs, patient centricity, and healthcare system impact, ensuring that PSPs go beyond access to deliver measurable improvements in patient outcomes, experience, and adherence. You will provide strategic guidance, global frameworks, and governance, while enabling regions and affiliates to implement locally adapted, compliant, and high-impact patient support solutions, co-created with the healthcare ecosystem.

Responsibilities
Define the design of PSP aligned to improve the access and outcomes of patients
Establish global PSP framework, operating model, governance structures across countries
Demonstrate PSP value through clinical, humanistic and patient outcomes (where feasible)
Support evidence generation (RWE) linked to PSPs
Ensure compliance and adherence of global SOP
Act as single point of contact between with local teams dedicated to PSPs
Partner cross-functionally with Medical, Market Access, Commercial, Regulatory, Legal, Compliance, Digital teams
Drive digitalization of PSPs, including selection and implementation of tools for patient monitoring and engagement
Partner with Digital/Data teams to enable real-time tracking and analytics
Engage external stakeholders including patient organizations and healthcare professionals
Define a global PSP measurement framework, including standardized KPIs, data collection methodologies, and reporting cadence
Drive the implementation of global dashboards and performance tracking tools across markets
Generate insights from PSP data to inform Medical, Access and Commercial strategies
Ensure data quality, consistency and comparability across countries whenever possible.
Build capabilities in markets around PSP design, measurement and data-driven decision making
Upskill local teams on KPI tracking, data interpretation and performance optimization

Why Ferrer?
Make a positive impact in society
Participate in volunteering activities
Grow in a culture of trust, responsibility, and constructive feedback
Enjoy a flexible working model & collaborative office experience to enable innovation and teamworking
Make a real difference to the team and to yourself
Take advantage of opportunities for development & learning
Discover a range of benefits to support your physical, emotional and financial wellbeing
Customize your remuneration and benefit

Requirements



You will rock at this company if you are a person with empathy, humility, curiosity and optimism.
Experience
8-10+ years in Medical Affairs or Patient Support Programs
Advanced degree in Life Sciences, Pharmacy, Medicine or related field.
Experience in rare diseases or specialty care
Global or regional role exposure
Experience building PSPs across markets
Skills
Strong understanding of PSP models and patient journey
Knowledge of compliance and regulatory frameworks
Ability to define KPIs and impact metrics
Familiarity with digital health solutions
Competencies
Strategic thinking
Cross-functional leadership
Influencing skills
Collaboration and co-creation mindset
Languages
Fluent English required; additional languages are a plus.

If this great challenge matches your profile, then we are waiting for you!
At Ferrer, we guarantee equal treatment and opportunities in recruitment, avoiding prejudices and stereotypes for any reason in the processes of access to the company, assessing only objective criteria such as professional and academic skills and work experience.