IT Technician

IMDEA Materials Institute is a public research organization founded in 2007 by Madrid's regional government to carry out research of excellence in Material Science and Engineering by attracting talent from all over the world to work in an international and multidisciplinary environment. IMDEA Materials has grown rapidly since its foundation and currently includes more than 120 researchers from 22 nationalities and has become one of the leading research centers in materials in Europe which has received the María de Maeztu seal of excellence from the Spanish government. The research activities have been focused on the areas of materials for transport, energy, and health care and the Institute has state-of-the-art facilities for processing, characterization and simulation of advanced materials.

More information can be found at our webpage.

The successful candidate will be required to perform the following functions:

• Resolve connectivity issues (Wi-Fi, Ethernet) and troubleshoot hardware problems (printers, peripherals).
• Install and configure software, manage user accounts, reset passwords, and unlock accounts.
• Monitor system performance and resolve advanced issues (CPU, memory, disk usage).
• Apply OS updates, security patches, and manage backups.
• Analyze logs and run diagnostics for troubleshooting.
• Manage user permissions, groups, and policies (Active Directory, Linux ACLs).
• Automate tasks with scripts (bash, PowerShell, AppleScript).
• Troubleshoot network issues (DNS, DHCP, VPN) across platforms.
• Document and track tickets in the helpdesk system, ensuring timely follow-ups.
• Manage inventory tracking and oversee hardware recycling processes.

Bachelor´s degree in computer systems or Advanced Vocational Training (CFGS) in computer systems

B2 level of English

• Full-time contract. Salary based on experience and skills.
• Excellent working environment.