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Learning & Development Supervisor (retail)
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At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
You will lead the Retail Training team, reporting directly to the Global Retail People & Organization Director, and your global mission will be to coordinate, lead, develop, implement, evaluate, and monitor training plans, materials, and programs based on the organization's needs and, specifically, our stores.
WHAT WILL BE YOUR MAIN RESPONSIBILITIES IN THE ROLE?
- Lead the Retail Training team.
- Create training content and develop courses and materials.
- Create and monitor training plans and programs for store employees, identifying and analyzing needs.
- Coordinate the entire in-store training roadmap with different stakeholders according to store needs and timings.
- Develop new programs and modify existing ones to ensure their relevance and effectiveness.
- Collaborate closely with the entire Retail and People Retail structure to identify needs and design programs tailored to them.
- Implement developed programs on the field to transfer all knowledge to store teams.
- Adjust all training content to store needs, defining times and deadlines appropriately.
- Measure and report the effectiveness of training programs, making adjustments when necessary to maximize impact.
WHAT DO WE EXPECT FROM YOU?
- Advanced level of English, both written and spoken.
- Essential experience in store management team.
- Fashion Product knowledge.
- Ability to work in a fast-paced and demanding work environment.
- Great creative ability for creating training content.
- Excellent communication skills.
- Results-oriented.
- Customer-oriented.
- Initiative and innovation.
- Collaboration and teamwork.
- Analysis and problem-solving.
- Ability to work autonomously and make decisions.
- Full availability to travel.
YOUR BENEFITS
Enjoy flexible working hours and a hybrid work model adapted to your needs. At Mango, we are committed to balancing work and home life.
At Mango, the weekend starts at Friday lunchtime. We offer intensive working hours on Fridays and on the eves of public holidays.
Plan your holiday leave according to your preferences. At Mango, we value your time and want you to enjoy every moment.
As a member of the Mango team, you'll get discount on all our lines, so that you'll always be wearing the latest!
Flexible remuneration package with tax benefits: medical insurance, training, catering and nursery program.
Free company transport from Barcelona and El Vallès to our company headquarters.
At Mango, we are committed to the professional and personal development of our employees. For this reason, as a Mango employee, you'll be able to access a wide range of training courses in languages, mindfulness, personalized mentoring, continuous development programs and internal promotion opportunities, among others.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person's authenticity.
Taking Fashion
Further
Candidatura gestionada por MANGO