Job Description

Demand Fulfilment Planner :

Responsibilities

• Demand Planning :

  • Collect forecast assumption from GHH business team and understand drivers for demand changes. Review demand planning scenario and adjust accordingly based on latest marketing intelligence. These activities include the review of demand from Tender, NIP, reimbursement, and supply allocation

  • Identify risks, opportunities, and assessing internal and external impact to markets.

  • Perform demand data cleansing and generate statistical demand forecast for non Demand Planning Automation (DPA) SKUs.

  • Review SKU on scope under DPA and getting alignment with business

  • Review statistical forecast outlier of DPA SKUs that been generated by COE (Centre Of Excellence). Inform COE if need any profile adjustment based on latest marketing intelligence.

  • Review Forecast KPI and demand changes performance. Submit exception commentary for Global Demand Consolidation.

  • Facilitate Demand Review (Pre-S&OP) by Franchises/ Product Families.

  • Download consensus demand planning and send to Market Finance for dollarization. Work with Market Finance to obtain MD/ FD approval

  • Update and commit the approved consensus demand forecast into Rapid Response before 1st Saturday 2nd Friday every month.

  • Support portfolio planning activities such as new product launch, network transfer, divestiture, source change, financial supply chain change and product life cycle management. Review demand signals - closely monitor and aligned to phase-in/ phase-out timeline.

  • Support Market S&OP. Follow up corrective and mitigation action.

  • Update demand planning parameter and master data maintenance

• Replenishment Planning:

  • Maintain clean demand signal to the site, weekly review, and take action on replenishment planning exception (pull in/ push out/ expiry)

  • Monitoring inventory levels and identifying potential supply risk. When supply and demand are not aligned, use the SCEM Tier Structure to start the conversation with site/E2E planning on the changed requirement and escalate up the Tier structure where needed.

  • Communicate supply constraints and issues to relevant stakeholders

  • Partnering with AP (Asia Pacific) Order Management team to ensure finished goods Sales Order and Purchase Order timeliness and accuracy

  • Follow up FG post-release activities with Site Logistic, Shipping Documentation team and Regional Distribution & Logistic Team. Escalate critical shipment when appropriate.

  • Ensure correct mode of transportation is used, support the analysis of air to ocean conversion, provide justification for air expedite request.

  • Partnering with Regulatory Affair to address and mitigate supply impact from Regulatory changes. Manage demand signal together with Site Planner and E2E to ensure material cut over, prebuild inventory and remaining shelf-life expectation are aligned to market regulatory guidelines.

  • Conduct IQV risk assessment on finish good inventory that still residing at sites. For all batches/events which are above 100k USD write-off risk, a root-cause needs to be performed and a risk level needs to be assigned. The division which might cause the discard will need to be identified.

  • Review Supply Planning Automation (SPA) performance.

  • Update supply planning parameter and master data maintenance

• Financial Stewardship

  • Avoid financial loss by minimizing discard cost

  • Establish proper allocation of inventory risk at different supply chain nodes and item class level.

  • Review product shelf life and ensure product movement beyond expiration.

  • Select cost effective and efficient transportation routing and modes.

• Quality / SHE Stewardship

  • Safety, Health and Environment

    · Demonstrates and promotes SHE leadership behaviors and engages employees at all levels on SHE issues

  • Participates in incident investigations and audits as required and ensures required actions implemented.

  • Ensures that all daily activities are carried out in accordance with SHE requirements

• People Excellence :

  • Responsible to improve efficiency and reliability

  • Responsible to participate in improvement project and actively generate ideas

  • Ensures both operational knowledge and technical skills are maintained and compliant against individual training requirements

• Problem Solving :

  • Able to identify what went wrong and determine how to correct the problem for operations continuity

  • Able to perform some level of RCA and CAPA.

• Complexity & Customer Management :

  • Able to comprehend complex Financial Supply Chains and communicate any risk / impact to customer.

  • Able to formulate short term target conditions to improve customer value.

• Ability to Influence :

  • Able to influence within markets functions and beyond SCM at peer level for optimal outcomes on solutions / risks / opportunities

• Leadership :

  • Able to participate and contribute in projects driving improvements within Demand and Fulfillment functions

• Coaching :

  • Able to coach new peers in Demand & Fulfillment (within market).

Qualifications

Required

• Bachelor's degree (preferred)

  · Fresh Graduates may apply.

• Proven experience in effectively managing demand planning and fulfillment processes for more than 3 years

• Deep understanding of Business dynamics and Supply Chain

• Related experience in Pharmaceutical Manufacturing environment or related production industry experience required.

• Strong analytical, organizational, and problem-solving skills

• Excellent communication, interpersonal, and team management skills

• Excellent presentation and facilitation skill

• Experience in using ERP systems and advanced Excel/ Microsoft Power BI skills for data analysis and management.

• Experience in using Kinaxis Rapid Response is highly preferred

• Experience in working with cross-functional teams.

• Ability to work independently, prioritize competing demands, and adapt to rapidly changing business conditions.

• Excellent attention to detail.

• Keen driver for process improvement

• Ability to travel as required.

Required Skills:

Adaptability, Adaptability, Change Control Management, Computerized Maintenance Management Systems (CMMS), Cross-Functional Communications, Customer Experience Improvement, Customer Management, Customer Service Management, Customs Clearing, Data Analysis, Demand Supply Planning, Divestitures, Driving Continuous Improvement, Improvement Projects, Incident Investigations, Logistics Management, Manufacturing Environments, Marketing Logistics, Order Management, Pharmaceutical Manufacturing, Planning, Process Improvements, Production Planning, Product Lifecycle, Project Management {+ 4 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

03/27/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.