Date Posted:

2026-03-23

Country:

Spain

Location:

Benjamín Outram 1, 28918 LEGANES, Spain

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

We are looking for a Change Management & Internal Communications Lead to play a pivotal role in shaping how transformation is experienced across Manufacturing EMEA.

This role sits at the heart of a major operational and digital evolution, supporting employees through change while building strong, engaging internal communication from the ground up.

You will connect people, strategy, and purpose across multiple countries and cultures, ensuring colleagues feel informed, involved, and supported throughout the journey.

On a typical day you will

• Work closely with Manufacturing, HR, IT and Corporate Communications to shape and deliver clear, engaging internal messages

• Translate complex transformation initiatives into meaningful stories that resonate with frontline and office-based teams

• Partner with factory leaders to support business objectives through effective communication and change activities

• Create opportunities for dialogue, feedback, and trust during periods of change

Responsibilities

• Design and implement an internal communications strategy for Manufacturing EMEA aligned with business priorities and transformation milestones

• Create and manage engaging communication formats such as newsletters, town halls, leadership messages, and digital collaboration spaces

• Support strategic change initiatives including AI, ERP, and configurator projects through structured communication and change management approaches

• Develop narratives and materials that make change tangible, relevant, and human for employees

• Coordinate communication, training, and rollout activities across sites, countries, and functions

• Partner with HR, IT, Operations, plant leadership, and employee representatives to ensure alignment and impact

• Promote manufacturing sites as environments of innovation, talent, and purpose

• Encourage collaboration, best practice sharing, and employee involvement across locations

What you will need to be successful

• A strong foundation in internal communications, change management, HR, or project environments within complex organizations

• The ability to build trust and influence across diverse stakeholder groups and cultures

• A clear, inclusive communication style that makes complex topics easy to understand

• An understanding of manufacturing or operational environments and their people dynamics

• Comfort working across multiple countries and functions in a matrix organization

• Fluency in English and at least one additional EMEA language

What we offer

• The chance to work for an industry leading company and a global brand.

• Competitive compensation package.

• The opportunity to shape communication and engagement during a defining period of transformation

• A truly international role with exposure across multiple countries and leadership teams

• A culture that values safety, ethics, quality, and people at its core

• Strong focus on personal growth, learning, and development

• The chance to make a meaningful impact on how change is experienced by thousands of colleagues

• A culture that encourages innovation and appreciates our talent is the key to our success.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

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