Hace más de 1 años
Mantenimiento de pisos turísticos (Torremolinos/ Benalmádena)
Oficina Granada· €21K - €28K
🇪🇸
Night Guest Service Agent
REMS·Oficina Granada / Oficina Soho
Qué ofrecen
€20,500 - €25,500 al año
Bruto, según indica la oferta.
Contrato indefinido
Jornada completa.
Qué piden
Hables español con fluidez
Aparece como requisito en la oferta.
Trabajo en inglés
Se requiere inglés, según la oferta.
Trabajes presencialmente en Oficina Granada / Oficina Soho
No se menciona ninguna ayuda para la mudanza.
Extraído automáticamente de la oferta — lo que cuenta es el anuncio completo.
Esta oferta se publicó hace un año
Oferta original
Guest Service Agent at REMS
Summary
The Guest Service Agent is in charge of ensuring a perfect guest experience by: communicating, welcoming and assisting them during their stay, while ensuring the quality compliance of the properties. He is also responsible for reporting to the Property Managers and Property Leaders.
Responsibilities
Guide our guests using our communication tools (PMS and phone calls).
Welcome the guests to the properties and assist them during their stay (check-in).
Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..).
Acknowledge and advise on tourist attractions (food & beverage recommendations, transportation, cultural events, etc.).
Cover the reception of the guests in our office.
Communication with the Property Management, Cleaning and Maintenance Departments on the specific operation needs.
Conditions and Benefits
Location: Malaga historic center.
Schedule: 5 days per week, 8 hours per day and 1hour break. Detailed schedule will be defined by the Guest Service Team Leader every month.
For the night shift: Schedule varies from 00:00 t0 08:00 am.
Possibility of part time scheduling starting from 30H/ Week.
Contract: Permanent employment contract with a trial period depending on profile.
Days off: 2 days per week
Salary: Between 20.500 EUR and 25.500 EUR annually.
To go any further, please send your CV at: [email protected]
Follow us on Facebook, Instagram & Linkedin @rems.group Skills and qualifications
Good writing and spelling capabilities in English and Spanish (French and any other language is a plus).
Be reactive, adaptive and improvise while facing issues.
Having strong customer relationship capabilities.
Good knowledge of Andalucía is a plus (restaurants, cultural sites, activities...).T
Experience as a receptionist in a hotel or AirBnB accommodation is a plus.
A Bachelor's degree in a relevant field is a plus.
Summary
The Guest Service Agent is in charge of ensuring a perfect guest experience by: communicating, welcoming and assisting them during their stay, while ensuring the quality compliance of the properties. He is also responsible for reporting to the Property Managers and Property Leaders.
Responsibilities
Guide our guests using our communication tools (PMS and phone calls).
Welcome the guests to the properties and assist them during their stay (check-in).
Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..).
Acknowledge and advise on tourist attractions (food & beverage recommendations, transportation, cultural events, etc.).
Cover the reception of the guests in our office.
Communication with the Property Management, Cleaning and Maintenance Departments on the specific operation needs.
Conditions and Benefits
Location: Malaga historic center.
Schedule: 5 days per week, 8 hours per day and 1hour break. Detailed schedule will be defined by the Guest Service Team Leader every month.
For the night shift: Schedule varies from 00:00 t0 08:00 am.
Possibility of part time scheduling starting from 30H/ Week.
Contract: Permanent employment contract with a trial period depending on profile.
Days off: 2 days per week
Salary: Between 20.500 EUR and 25.500 EUR annually.
To go any further, please send your CV at: [email protected]
Follow us on Facebook, Instagram & Linkedin @rems.group Skills and qualifications
Good writing and spelling capabilities in English and Spanish (French and any other language is a plus).
Be reactive, adaptive and improvise while facing issues.
Having strong customer relationship capabilities.
Good knowledge of Andalucía is a plus (restaurants, cultural sites, activities...).T
Experience as a receptionist in a hotel or AirBnB accommodation is a plus.
A Bachelor's degree in a relevant field is a plus.
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