Qualifications

To be successful in this role, you have:

• 5+ years of professional software engineering experience building production systems.
• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• Strong hands-on proficiency in Python and Java. You are a software engineer first — writing production code is what you do.
• Solid understanding of software engineering fundamentals: data structures, algorithms, system design, testing, and CI/CD practices.
• Experience building services or applications in cloud environments with an understanding of scalability and reliability principles.
• Collaborative mindset — you thrive in team environments, contribute to shared codebases, and communicate effectively with other engineers.
• Passion for next-generation AI technologies and a desire to work at the intersection of software engineering and security. Deep security or AI expertise is not required — we will invest in your growth in both areas

Preferred

• Any exposure to security concepts — application security, secure coding practices, vulnerability management, or security tooling.
• Familiarity with AI/ML concepts, LLMs, or experience integrating AI services into applications.
• Experience with container/Kubernetes environments or cloud-native development (AWS preferred).
• Experience in a SaaS or enterprise software environment.
• Demonstrated learning agility — a track record of quickly ramping up in new technical domains.

What Makes This Role Unique

• Builder-led culture: Security R&D is defined by engineering output, not advisory reviews. We build production security capabilities with the same discipline as product engineering.
• Dual operating model: The team both contributes directly to product engineering and develops its own security products and services.
• Platform advantage: ServiceNow owns the entire stack — runtime, ACLs, data layer, workflow engine. You will build security capabilities that no external vendor can replicate.
• Founding team: This is a new team being built from scratch. You will shape its engineering culture, technical standards, and identity from day one.
• AI intersection: The role sits alongside the AI Security Research team, placing you at the frontier of securing AI systems at enterprise scale

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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