AI Platform Operations Engineer

Signicat
Signicat
MadridPresencialCompetitivoPublicado ayer
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Signicat

AI Platform Operations Engineer

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Signicat is a pan-European digital identity company that makes it easy and safe for organisations to know who they are interacting with online. Using our proprietary technology, we help companies and public organisations securely verify the identities of people and businesses, authenticate users, and enable compliant electronic document signing, so their customers can access services and complete online processes with confidence.

Today, Signicat employs over 530 people across 20 offices in 15 European countries. We work with leading banks, fintechs, telcos, public authorities, healthcare providers, and enterprises across retail and mobility to deliver trusted digital identity and onboarding solutions at scale.
Joining Signicat means contributing to a mission that has a real impact on how society works and trusting each other in an increasingly digital world.

Technology at Signicat:

At Signicat, our platform engineering approach fosters a culture where each product team operates as a mini-company, empowering individuals with the freedom of a startup while enjoying the support of an entire organisation.

  • We encourage our engineers to explore tech innovations, experiment freely, and share their expertise with each other. The digital space is our playground, and we are making it safer together, one day at a time.

If you are passionate about building new ground technology, navigating the challenges of productisation, or leading the charge in technology migration, Signicat is a place for you.

Currently, we're developing a unified hosting platform, Digital Trust Platform (DTP), where all our solutions will be available with harmonised architecture and technical set-up. We are growing fast, so joining us means you will too.

About the role:

We're looking for an innovative and passionate engineer to join our Platform Tribe. As an AI Platform Operations Engineer, you will design and build the global Signicat Digital Trust Platform that powers all our digital identity needs. You'll help design, build, and manage the software systems and infrastructure that power our services, while applying AI to improve how we operate, automate, and scale.

You will work closely with fellow engineers, product managers, and security experts to create a better experience for millions of users. This is a chance to work on a range of exciting projects and continuously improve how we build and run our platform to accelerate trusted digital business.



What you will do:
  • Take LLM backed solutions from demo → production system that actually works reliably, safely, and at scale

  • Design and build robust, scalable platform systems, considering edge cases, failure modes, and lifecycle

  • Work closely with product and engineering teams to deliver reliable, observable, and easy-to-operate platform capabilities

  • Apply DevOps best practices across infrastructure, CI/CD, and platform services

  • Use AI tools in daily work to automate tasks, improve workflows, and reduce operational overhead

  • Build internal tools and to support onboarding, self-service, and developer workflows

  • Improve monitoring and operations through AI-driven approaches (e.g. log analysis, incident summarisation, alert optimisation)

  • Contribute to platform evolution, including APIs, internal tooling, and technology roadmap

Requirements:
  • Experience with CI/CD pipelines and Infrastructure as Code

  • Experience with Kubernetes-based platforms (e.g. Kubernetes, OpenShift, Helm)

  • Experience with observability, monitoring, and operating infrastructure components

  • Experience designing, building, and maintaining systems and interfaces used by other developers (internal platforms)

  • Experience with API design and ownership of API contracts across multiple internal consumers

  • Ability to work within environments with fixed infrastructure constraints

  • Hands-on experience using AI tools in daily work (e.g. GitHub Copilot, Cursor, ChatGPT)

  • Experience working with external APIs (e.g. OpenAI, Anthropic or similar) and building automations or internal tools

  • Solid engineering fundamentals: testing, observability, documentation, and backward-compatible interface design

  • Strong communication skills in English, both written and spoken

What we consider as a plus:
  • Experience with Agent frameworks, AI platforms, model serving, or GPU-based environments

  • Experience with AIOps tools, A/B testing AI outputs, Prompt/version tracking, Embedding pipelines, Data ingestion pipelines (ETL for RAG), Prompt engineering & evaluation

  • Experience building self-service tooling or improving developer experience

What we offer:
  • Trondheim: Modern workplace - our office in the heart of Trondheim offers delicious snacks daily, a comfortable working setup, a relaxing room, a music room, terraces outdoors, and so much more!

  • Tailored benefits package by location - we aim to empower our employees by offering customised benefits suited to each market

  • Your tech, your way - choose the tech gear that aligns with your comfort and meets your preferences

  • Hybrid work style - collaborate with the team in-office several days a week and embrace the flexible work model

  • Work-life balance - enjoy extra paid days off during the summer and Christmas season annually. Also, we will celebrate your work anniversaries with additional days off to recognise and reward your milestones

  • Health & Wellness - we prioritise your physical and mental well-being by providing designated packs and access to the Headspace app

  • Continuous growth - quarterly development talks, a dedicated time during working hours each week for training and development, unlimited access to Udemy courses, defined career paths and internal mentorship opportunities

  • Customised onboarding - we will prepare an Onboarding Plan to ensure an easy and smooth beginning

  • Be part of an international team - the opportunity to work from any other Signicat office for 2 months per year and 3 weeks per year from any European country

  • Give back to the community - option to use 16 hours of paid volunteer time each year to support a charity or cause you are passionate about

  • Empowering feedback culture - by using employee engagement tools, we ensure that every voice is heard, empowering us to grow together

  • Meet-ups - frequent office gatherings and biennial Kick-off event to bring every Signicat under one roof that you don't want to miss

During the hiring process, we will discuss your salary expectations to ensure alignment with your skills and competencies.

We build technology for people to trust each other in the digital world. Signicat is the leading provider of trusted digital identity across Europe. We are growing fast, so joining us means you will too. We connect businesses with their customers and users with digital services. But the greatest connections are the human ones that we have within Signicat, working with the brightest minds in our industry. 

We value the well-being of each employee and all work together to create a supportive and inspiring work environment. 
Signicat has several offices around Europe. We encourage creativity, initiative and independence to get things done. The digital space is our playground, and we are making it safer together, one day at a time.  For further information about Signicat, please visit www.signicat.com 

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