Company Description

Job Description

We are looking for a Sales Support Specialist Van & Truck - German Speaker (m/f/d) to join our team at SIXT. In this role, you support the German Van & Truck Telesales team by managing administrative sales processes and ensuring smooth day-to-day operations. You will work closely with Customer Success Managers, taking ownership of tasks such as offer preparation, contract management, CRM updates, and customer follow-ups, enabling them to focus on building client relationships and driving revenue. Additionally, you will support post-sale processes, coordinate customer onboarding, and ensure accurate documentation and data quality in Salesforce. If you are organized, detail-oriented, and motivated to support sales teams in delivering an excellent customer experience, Join Team Orange!

YOUR ROLE AT SIXT

• You support our Van & Truck Telesales team with all administrative tasks related to offer preparation, contract processing, reservations, invoices, and follow-up coordination
• You act as the operational partner for Customer Success Managers, enabling them to focus on customer relationships and revenue generation by taking over time-consuming administrative work
• You take ownership of post-sale processes, ensuring seamless onboarding, documentation, and ongoing support for customers in the Van & Truck segment
• You coordinate and manage customer follow-ups, ensuring no opportunity is missed and all touchpoints are documented
• You maintain customer master data, contract information, and pipeline updates in our CRM system (Salesforce), ensuring a high level of data quality and transparency
• You collaborate closely with our German Telesales team via phone, video, and digital tools

YOUR SKILLS MATTER

• Language You are fluent in German (mandatory, ideally native level) and have strong English skills for internal communication
• Administrative Excellence You are highly organized, detail-oriented, and thrive in managing multiple tasks simultaneously with precision
• Proactive Mindset You don't wait to be told what to do - you anticipate needs, spot gaps, and take initiative to support the team
• Communication You are confident and structured in your communication, particularly over the phone and via email, and enjoy working closely with sales teams
• Customer Focus You have a service-oriented mindset and understand that your work directly impacts customer satisfaction and sales success
• Tools and Adaptability You are proficient in MS Office (especially Excel, Word, and PowerPoint) and familiar with CRM systems (ideally Salesforce); comfortable working in a fast-paced and dynamic environment.

WHAT WE OFFER

• Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year
• Work-Life Balance Benefit from a hybrid working model with no dress code
• Permanent Contract & Competitive Compensation Our employment contract is permanent from the start. Enjoy above-average compensation with performance-related bonuses
• Great Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts
• Training & Development Participate in training programs designed for your personal growth and development, including onboarding with the German Telesales team
• Health & Well-being Private health insurance to support your well-being, plus the Coverflex advantage system
• International Collaboration Work with a dynamic, international team and be part of a strategic transformation project