📄 JOB DESCRIPTION

• The Shift Leader is responsible for overseeing daily operations during their assigned shift, ensuring performance, productivity, and quality targets are met.
• This role manages a team of Team Leaders, driving operational excellence, team engagement, and continuous improvement across all processes.

🎯 TASKS

Operations Management

• Ensure the correct execution of all operational processes during the shift (inbound, outbound, picking, packing, etc.)

• Monitor KPIs (productivity, quality, service level, safety) and take corrective actions when needed

• Guarantee adherence to standard operating procedures (SOPs)

Team Leadership

• Manage, coach, and develop a team of Team Leaders

• Provide clear direction, priorities, and expectations at the beginning of each shift

• Conduct regular performance follow-ups and feedback sessions

• Support Team Leaders in managing their teams effectively

Planning & Coordination

• Align workforce planning with operational needs and volume forecasts

• Ensure proper resource allocation across different areas

• Coordinate with other departments (HR, Planning, Quality, Maintenance)

Continuous Improvement

• Identify process improvement opportunities and drive efficiency initiatives (LEAN mindset)

• Support implementation of new processes, tools, and best practices

Health & Safety

• Ensure compliance with health & safety regulations

• Promote a safety-first culture and address any risks immediately

Reporting

• Provide shift reports including performance analysis, incidents, and action plans

• Escalate any operational risks or issues to management
  

⚙️RECRUITMENT PROCESS

• 1️⃣ HR Interview
• 2️⃣ Manager interview
• We are convinced that it is up to you to define the way you work, to develop yourself and to progress. At Veepee we guarantee that you can just be yourself!For the service of diversity and inclusion, Veepee is committed to reviewing all applications received on an equal basis.