Why this role matters:

As a Finance Operations Analyst, you'll play a critical role in maintaining the financial integrity of our carrier operations. Working at the intersection of finance, operations, and telecommunications, you'll ensure accurate cost management, supplier relationships, and invoice reconciliation while supporting our fast-paced business environment. Your analytical skills and attention to detail will directly impact our ability to manage costs effectively and maintain strong partnerships with carrier suppliers.

Your key responsibilities:

• Participate in weekly General Management meetings, providing insights on emerging issues and monthly estimates
• Review and approve prepaid invoices, PO/Requisitions, and manage dispute entries in Oracle
• Collaborate with the Accounts Payable team to resolve VAT issues, incorrect reconciliations, and payment queries
• Action BAU tasks using the Jira ticketing system
• Manage supplier lifecycle activities including onboarding, updates, and offboarding using iXLink and internal systems
• Manually update MMS, Inbound, and Voice costs
• Investigate rate card rejections and tickets concerning missing costs
• Raise and investigate disputes with carrier partners
• Process monthly FX transactions

What you'll bring

Required:

• 2-3 years of experience in Accounts Reconciliation, Financial Management, Business Analysis, or a related position
• Excellent communication skills and proven ability to manage multiple tasks effectively
• Excellent mathematics and numerical skills with a Finance bias
• Advanced proficiency in Microsoft Excel and Google Sheets
• Beginner-level proficiency in SQL
• Strong problem-solving abilities and attention to detail
• Ability to work effectively in a fast-paced environment

Experience we consider a plus:

• Knowledge of Oracle, Jira, and iXLink systems
• Understanding of telecommunications areas of service, invoicing cycles, and cost structure
• Familiarity with CPaaS products and telecommunications industry
• Experience working with carrier partners and dispute resolution

How you'll benefit:

• Attractive Discretionary Time Off
• Private Medical Insurance with optional dependent coverage
• Educational Assistance Reimbursement Program
• Opportunities for reimbursement for conferences, trainings, and other personal development events
• Maternity and Paternity Leave
• Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process

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