Customer Service Representative (POLISH C2) Automotive Industry

Location: Barcelona (hybrid)
Schedule: Monday to Friday, 09:00-18:00 (no weekends)
Remote Work: Work from home most of the month and up to 15 days per year from any EU country
Are you passionate about customer service and the automotive industry? Do you enjoy helping others and providing exceptional support? If you never miss an F1 race and feel the adrenaline of motorsports as if your blood were fuel, this is the perfect opportunity for you.
Your RoleAs a Customer Service Representative, you will be the key contact for our customers in the automotive sector. You will become a tire expert, offering personalized recommendations, sharing exclusive promotions, and ensuring an outstanding customer experience.
Main Responsibilities:- Provide expert tire recommendations based on vehicle specifications and driving needs
- Inform customers about promotions, discounts, and special offers
- Handle customer inquiries and complaints with professionalism and empathy
- Communicate via phone, email, and chat to ensure high-quality service
- Collaborate with internal departments to resolve issues and enhance customer satisfaction

En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas

Requisitos
Requirements:
POLISH C2 level and fluency in English,
Customer service experience (preferred but not required)
Strong communication skills and customer-oriented mindset
Wired internet connection (Ethernet) required for remote work
Residency in Barcelona, with mandatory office presence up to 5 days per month

¿Qué ofrecemos?
What We Offer:
A hybrid position in Barcelona, with the flexibility to work from home most of the month
International remote work option, allowing you to work up to 15 days per year from any EU country
Comprehensive training in tire expertise, no prior experience needed
A diverse and international team, with colleagues from 24 different languages
Career growth opportunities through our internal promotion policies
Work-life balance, with a fixed Monday-to-Friday schedule.
- 21.750 (plus telework per day)