Customer Specialist with ITALIAN C2

BOSCH is waiting for you!

?Are you looking for a high level experience in a world-renowned multinational company?

Do you have a passion for customer service? Do you have a fluent level of ITALIAN at a native levebl an fluejt English?

If so, then you have found the right position!

It is a 100% on-site position in Barcelona for the first 6 months, after which it transitions to a hybrid model.

Job Description

Are you passionate about technology and cars? If so, Bosch Service Solutions is the place for you. Here, you will have the opportunity to work for a leading global motor company, assisting customers who drive automobiles, motorbikes, or use power equipment.

You will provide assistance with questions on the product portfolio, import/export procedures, first-level technical support, complaints, and support with the use of the IoT technologies these vehicles are equipped with, including apps. In this role, you will utilize your language skills in French, to provide outstanding customer service and support.

En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas

Requisitos
Key Languages
C2 or full professional level of ITALIAN and fluent English.

- Excellent communication skills, both oral and written. Able to follow phone etiquette and use of formal and polite language.
- Previous experience with customer service, offering technical support with knowledge of following standards and procedures.
- Advanced user of MS Office
- Able to handle stressful situations.
- Teamwork spirit. Organized. Curious and hunger to learn more.

¿Qué ofrecemos?
- Monday to Saturday. 39 hours week / Rotating schedule/ 08:00 to 16:00, 09:00 to 17:00, 10:00 to 18:00, 11:00 to 19:00
- ETT - 4-Month Temporary Contract with Potential for Permanent Position
Competitive Salary: During the recruitment process, we'll discuss compensation details.

Total base salary is 22.500 € gross per year.