ORM role – Senior Manager, Spain Chief Risk Officer, Operational Risk

Minimum Qualifications

• 5+ years of leadership experience in risk management or a similar role;
• Strong business acumen with a risk-reward control perspective;
• Experience in interacting with regulators and familiarity with Spanish and European regulatory landscape and requirements;
• Demonstrated ability to successfully manage multiple priorities under pressure;
• Fluency in English (verbal and written); 
• Degree in business, economics, engineering, law, risk management or a related field is preferred.

Leadership Skills

• Proven leader who can build, inspire, and coach a team with a passion for the business;
• Excellent relationship and influencing skills with the ability to build productive relationships across teams and levels of seniority;
• Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged;
• Proactive in identifying issues, delivering and escalating key findings, and advising on recommended solutions to correct issues or mitigate risks;
• Ability to communicate oversight findings to colleagues, business partners, and senior leaders;
• Strong verbal and written communication skills.

Employment eligibility to work with American Express in Span is required as the company will not pursue visa sponsorship for these positions.    

Key Responsibilities:

• Act as an operational risk subject matter expert, helping interpret and apply the ORMF, Enterprise expectations and core operational risk elements in a way that is proportionate to the AEESA & AEPE legal entities context.
• Oversee and help articulate the operational risk profile of risk-generating activities relative to the overall risk profile of the legal entity.
• Provide risk-informed perspective and challenge on matters that could materially affect the legal entity operational risk profile, governance or regulatory position.
• Support operational risk reporting and governance materials at the level of detail appropriate to the audience and forum.
• Review issues and findings impacting ILE, and oversee effective remediation
• Own ILE Ops Risk Governance Documents, where required
• 2nd Line oversight lead for ILE Regulatory Change Management relating to Ops Risk.
• Participate in the Risk Appetite Framework (RAF) refresh process and seek to align International Legal Entities (ILE) Ops Risk metrics with Enterprise (as far as possible)
• Act as the main point of contact for Operational Risk for regulators, Audit and local Leadership
• Act as the Operational Risk representative on any LE-specific risk management committee, and point of contact for Operational Risk at LE board meetings (as required)

• Help identify emerging operational risks, themes or areas requiring further management attention, action or escalation for the ILE.

• Partner with local stakeholders to support consistent interpretation of requirements and effective alignment between legal entity and Enterprise expectations.
• Coordinate with Enterprise Risk Lead on 2nd Line testing, and/or support ILE Risk Type testing & provide output of ILE testing to Enterprise for awareness and risk aggregation
• Ensure appropriate communication of risks between the ILE and Enterprise
• Support the ILE CRO in their oversight duties aligned to the Risk Governance Framework and applicable policies
• Work with the Enterprise team to develop the LE metrics dashboard, including RAF metrics, aligned with applicable regulations
• Support operational risk reporting materials and dashboards, and governance materials at the level of detail appropriate to the audience and forum.

Minimum Qualifications

• 5+ years of leadership experience in risk management or a similar role;
• Strong business acumen with a risk-reward control perspective;
• Experience in interacting with regulators and familiarity with Spanish and European regulatory landscape and requirements;
• Demonstrated ability to successfully manage multiple priorities under pressure;
• Fluency in English (verbal and written);
• Degree in business, economics, engineering, law, risk management or a related field is preferred.

Leadership Skills

• Proven leader who can build, inspire, and coach a team with a passion for the business;
• Excellent relationship and influencing skills with the ability to build productive relationships across teams and levels of seniority;
• Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged;
• Proactive in identifying issues, delivering and escalating key findings, and advising on recommended solutions to correct issues or mitigate risks;
• Ability to communicate oversight findings to colleagues, business partners, and senior leaders;
• Strong verbal and written communication skills.

Employment eligibility to work with American Express in Span is required as the company will not pursue visa sponsorship for these positions.