Key Responsibilities

• Implement a vendor segmentation and governance model (strategic, preferred, operational, niche vendors)
• Establish governance forums including QBRs, EBMs, and operational cadence meetings
• Define escalation, issue resolution, and accountability frameworks
• Create standard operating models for vendor engagement across IT, business, and procurement

• Support contract structuring, negotiation and renewals.
• Budget management and tracking
• Define and manage SLAs, KPIs, XLAs, and outcome-based performance models
• Drive vendor consolidation and rationalization initiatives
• Benchmark commercial models and pricing structures through establish methods.

• Identify and mitigate vendor concentration and dependency risks - VRM
• Ensure alignment with security, privacy, regulatory, and compliance standards
• Support vendor risk assessments, audits and governance reviews
• Define exit strategies and transition frameworks

• Identify cost optimization opportunities and value leakage
• Drive continuous improvement and operational efficiency
• Enable innovation partnerships with strategic vendors
• Align vendor contributions to business transformation and digital strategy

• Partner with CTO, IT, Digital, Finance, Legal, and Business Leaders
• Balance relationship management with performance accountability

Skills & Expertise

• A bachelor's degree in any relevant qualification.
• With 8-15 years' experience in vendor management, sourcing, consulting, IT governance or transformation roles in global setup.
• Experience in multi-vendor, global delivery environments
• Proven track record in vendor consolidation, cost optimization, and value realization

• Vendor governance and supplier management
• Commercial and contract management
• Strategic negotiation
• Stakeholder management at executive level
• Risk and compliance management
• Performance management and analytics

• IT services, managed services, cloud, SaaS, digital platforms
• Enterprise transformation environments
• Procurement and sourcing frameworks
• Regulatory and compliance landscapes