As AXA XL continues its growth and implementation of new capabilities, the Senior Organizational Change Manager will own adoption, readiness, and colleague experience for all change impacting a defined business segment. This role serves as the primary voice of the business, ensuring change is designed and delivered in a way that reflects segmental realities. The Senior Organizational Change Manager partners closely with segment leadership, technology and product teams, and global change resources, while retaining accountability for in-segment outcomes. What you'll be doing What will your essential responsibilities include? Develop and oversee a comprehensive in-segment change management strategy, including technology and business initiatives, aligned with overall business priorities and outcomes Accountable for adoption, readiness, and colleague experience across all change impacting the segment. Develop and maintain integrated segment adoption roadmaps, sequencing change to maximize impact and minimize fatigue. Design and implement in-segment communication plans, leveraging influence to support effective training approaches. Act as the primary voice of the business segment in change design and delivery decisions, collaborating closely with business leaders to ensure initiatives meet segment-specific needs. Own and nurture outstanding business relationships to facilitate smooth change adoption and gather valuable feedback. Create and execute segment adoption roadmaps, including sequencing and planning activities to maximize impact. Maintain an ongoing feedback loop with the business to monitor change progress, address challenges, and optimize strategies. Lead business readiness activities, ensuring teams are prepared, trained, and supported throughout the change lifecycle. Partner with global change and delivery teams, influencing rollout of global approaches to ensure realistic segment context. Contribute to artifacts such as impact assessments, target operating models, process documentation. In this role, you will report to the Organizational Change Lead. What you'll bring We're looking for someone who has these abilities and skills: Proven experience leading and delivering complex change initiatives within the insurance industry or similarly complex environments, with an outstanding track record of managing initiatives, including coordinating multiple stakeholders, managing cross-functional teams, and ensuring successful outcomes. Prior experience in consulting, transformation, or strategic advisory roles, providing strategic advice and solutions to clients or internal stakeholders Ability to operate credibility with senior business leaders and influence decisions Demonstrated ability to manage multiple priorities simultaneously, meet tight deadlines, and maintain high standards of quality. Skilled in planning, prioritizing tasks, and coordinating resources efficiently to ensure timely delivery of deliverables. Deep understanding of core business processes within the insurance sector, combined with technical knowledge of software development lifecycle methodologies Adept at diagnosing complex issues, conducting root cause analysis, and developing innovative solutions. Capable of thinking critically at both strategic and operational levels, analyzing data and processes, and communicating insights effectively across different organizational layers Excellent relationship-building and stakeholder management skills, with the ability to influence and negotiate across various levels of the organization. Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at Inclusion & Diversity at AXA XL | AXA XL. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see Sustainability at AXA XL. The U.S. base salary range for this position is USD $120,000 - $189,000 Actual pay will be determined based upon the individual's skills, experience and location. We strive for market alignment and internal equity with our colleagues' pay. At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL's benefits offerings, please visit US Benefits at a Glance 2026.