Company Description

We are a Bosch company but we do not produce tangible objects such as DIY tools or car parts. Service is our product. We provide services and complex technology driven solutions in the area Business Process Outsourcing, and this makes us unique in the Bosch world. Put simply: We take over some operations from other companies and run these for them, allowing them to focus on their core business.

We complement any product with a solid service delivered 24/7 across all channels or design new service models, optimally fitted to the needs of end-customers. We ensure that each interaction with end-users is as smooth and efficient as possible, so that products or brands leave a lasting positive impression.

As part of the Bosch group, we operate in one of its four main business areas - the Building and Energy Technologies unit. There is a historical reason for it. We used to be part of Bosch Security Systems (producer of security hardware and security solutions). For them we managed for e.g. on-going product maintenance or the emergency and monitoring call center.

As part of this truly global team, our Barcelona office serves as an international hub for Bosch Service Solutions. Here, you will find around 520 associates who speak 24 languages and represent 44 nationalities. Get ready to experience diversity at its best!

Job Description

Are you passionate about quality excellence and driving continuous improvement? We're seeking a Supplier Quality Engineer to join our dynamic team and play a pivotal role in ensuring the highest standards of component quality across our supply chain.

In this position, you'll be the critical link between Bosch and our suppliers, orchestrating quality initiatives that directly impact production success and customer satisfaction. Across our key projects, you'll have the opportunity to influence quality outcomes, mentor supplier partnerships, and contribute to the seamless launch of innovative components.

This is your chance to make a tangible difference in a fast-paced, collaborative environment where your expertise drives operational excellence.

Key Responsibilities

• Evaluate and process quality claims with precision and accuracy, ensuring comprehensive documentation and full traceability throughout the resolution process
• Partner with cross-functional teams and suppliers to resolve quality claims promptly and implement preventive measures that eliminate recurrence
• Manage affected materials through strategic blocking, sorting, and disposition activities in strict accordance with Bosch quality standards
• Recover claims costs from suppliers in cases of supplier failure or non-conformance, protecting company interests
• Coordinate concessions for affected material usage, securing appropriate approvals and maintaining meticulous documentation
• Champion the homologation of new components and modifications, overseeing counter-measures, line trials, and comprehensive PPAP reviews
• Supervise homologation activities for modifications, engineering changes, and production line tooling enhancements at supplier facilities
• Conduct thorough supplier quality audits and assessments to verify compliance with Bosch standards and technical specifications
• Track, document, and analyse quality metrics and key performance indicators (KPIs) to identify trends and unlock improvement opportunities
• Develop and present compelling quality reports to stakeholders, clearly communicating issues, resolutions, and performance insights
• Drive corrective and preventive actions (CAPA) to address root causes of quality issues and fortify defences against future non-conformances
• Build strong supplier relationships by providing technical guidance and collaborative support for sustained quality improvement
• Ensure unwavering compliance with all applicable quality standards, regulations, and Bosch procedures across all activities
• Actively contribute to continuous improvement initiatives and help shape the evolution of quality processes and procedures

Expected Outcomes

• Reliable, uninterrupted performance of supplied components in production operations
• Consistently stable and high-quality levels across all supplied materials
• Successful, incident-free launches of new components and modifications

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