Acting as a strategic bridge between Business, IT and the Transformation Office, the position will drive process harmonization initiatives, support enterprise transformation programs (including SAP S/4HANA), and ensure that systems and tools effectively support business operations.

Key Responsibilities

1. Global Process Strategy & Governance

• Define and lead the Group's global process standardization strategy.
• Evolve current EMEA-focused setup into a global cross-regional model.
• Establish process governance principles, standards and documentation frameworks.
• Build and maintain a centralized Process Repository.
• Define and monitor process KPIs and continuous improvement initiatives.
• Ensure alignment between business processes, compliance requirements and operational objectives.

2. Process Assessment & Harmonization

• Lead assessments of existing business processes across regions and legal entities.
• Drive standardization across diverse go-to-market models and geographies, especially integrating US processes.
• Design and implement scalable "to-be" process models aligned with global standards.
• Promote simplification, efficiency and operational consistency across the organization.

3. Business Transformation & Digital Enablement

• Partner with IT and Digital teams to ensure systems support business process objectives.
• Translate business needs into clear process and capability requirements.
• Support transformation initiatives including ERP, workflow automation and digital platforms.
• Identify opportunities for process automation, digitalization and AI-enabled optimization.
• Challenge existing ways of working and encourage business stakeholders to rethink processes and operating models in order to drive simplification, efficiency gains and scalable best practices.
• Ensure business adoption and operational alignment during transformation programs.

4. Change Management & Adoption

• Drive process adoption in collaboration with business leaders and HR.
• Support communication, training and stakeholder alignment initiatives.
• Facilitate cross-functional collaboration across countries and business units.
• Promote a culture of continuous improvement and operational excellence.

5. Team Leadership

• Build and develop the Process function within the Transformation Office.
• Lead, mentor and develop a high-performing international team.
• Foster a collaborative, business-oriented and results-driven culture.

Profile Requirements

Education:

• Bachelor's degree in Business Administration, Engineering or related field.
• MBA or Master's degree in Operations, Transformation or Digital Business is a plus.
• Certifications such as Lean Six Sigma, PMP or CBPP are valued.

Experience:

• 10+ years of experience in multinational and complex business environments.
• Proven track record leading process transformation or operational excellence initiatives.
• Experience in global process standardization and business transformation programs.
• Exposure to ERP transformation initiatives (SAP S/4HANA highly valued).
• Strong experience managing senior stakeholders across international organizations.
• Spanish: Native or fluent
• English: Fluent / professional proficiency
• Additional languages are a plus

Key Capabilities & Mindset:

• Strong strategic thinking combined with execution capability.
• Ability to influence without authority in highly matrixed environments.
• High level of drive, ambition and change leadership.
• Strong communication and stakeholder engagement skills.
• Cross-cultural collaboration mindset.

Success in the role (12-24 months):

• Global process governance model established.
• Priority business processes standardized across regions.
• Centralized process repository implemented.
• Improved alignment between business operations and digital platforms.
• Measurable improvements in process efficiency and adoption.
• Strong process excellence team and governance cadence in place.

What we offer

• Opportunity to shape the future operating model of a global organization.
• High-impact role within a strategic transformation environment.
• International exposure and cross-functional leadership.
• Hybrid working model and flexible compensation package.
• Competitive salary and bonus structure.
• Professional development and growth opportunities.