The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You'll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in managing daily financial transactions and maintaining accurate records to support our retail operations. You will ensure retail partners are invoiced correctly and help keep cash flow organized and up to date. This role is ideal for someone who values accuracy, organization, and efficient financial processes.

We're looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you'd excel in this role, we'd love to hear from you!

What you'll do

• Retail Accounts Receivable: Run end-to-end invoicing process for our retail partners. You'll ensure that complex discount structures are tracked, applied, and reconciled with total precision.
• Proactive Credit Control: Act as the professional "voice of Wild" with our retailers. You'll monitor outstanding balances and chase payments with a perfect balance of firmness and relationship-building.
• Bank & System Integrity: Manage daily bank postings and reconciliations within our accounting system. You'll be our "financial detective," investigating unreconciled items and ensuring our data is spotless.
• Dispute Resolution: Collaborate closely with our internal Operations and Retail teams to investigate discrepancies, challenge retailer disputes, and keep our external communications top-tier.
• Month-End Support: Help us achieve a "no-surprises" month-end by producing accurate balance sheet reconciliations and supporting the wider finance team with closing tasks.

What you'll bring

• Background in a high-volume bookkeeping role or a fast-paced finance department. We're looking for someone who can hit the ground running; experience within the FMCG world is ideal, but your adaptability and 'can-do' attitude are the real essentials
• The Problem Solver: You don't just spot a discrepancy; you enjoy digging into the "why" and fixing it.
• Tech-Savvy: You're comfortable with Xero and GSuite (or you're a quick learner who can pick them up in a flash). You love experimenting and creating efficiencies with automation and AI.
• The Communicator: You can explain financial complexities to non-finance teammates and maintain great rapport with our retail partners.
• Driven & Organized: You thrive in an environment where you can work independently, manage your own deadlines, and contribute to a high-performing team.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Location: Work from home - Please note that you will need to visit our BGC office to pick up your equipment.         

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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