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What we offer:

Group Summary:

Job title:

Operations Administrator

Job Introduction:

The position of Operations Administrator is highly cross-departmental, cross-location and cross-group within the IT area. In addition, collaboration with MPT users is necessary.

Major Responsibilities:

- Administrative Activities, Announcements, extended support

• Maintenance of the Operations Manual (communication with Magna IT)

• Make changes to user data (communication with LC-PT, Magna IT and MPT IT)

• Testing and documentation support (communication within SAP/DMS team)

• Coordination of extended support (communication with LC-PT, Magna IT and MPT IT)

• Announcements and communication of downtimes (communication with MPT users)

- Infrastructure Management

• Ensure monitoring is up to date

• Smooth handling of infrastructure topics

• Communicate current prerequisites to local IT departments to improve the efficiency of our system landscape

• Service Owner Monitoring

- PLM Ticket Management

• Lead SAP/DMS support standups, ensuring immediate processing of incident tickets

• Participate support standups

• Monitor the ticket process

• Further develop the support process in collaboration with local and global IT teams

• Track PLM tickets according to SLA

Knowledge and Education:

• A bachelor's degree in computer science, information technology, or any technical study programs with work experience in that field is required

Work Experience:

• 3+ years of professional experience

• Preferred experience in coordination on the above-mentioned topics across departments, locations, and groups.

Skills and Competencies:

• Excellent collaborator and a team player

• Strong verbal and written communication skills, fluent in English

• Ability to understand business priorities and align technology opportunities

• Focus on quality and customer service

• High degree of independence and personal responsibility

• Committed and confident personality

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

AI-Assisted Screening Disclosure

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.

If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.