Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Business Development Manager, Retail & Commerce (Czech speaking)

Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services.

Within our Retail & Commerce (R&C) vertical in our Services BD team, we partner with leading retailers, eCommerce players, telcos, Big Techs, and media companies to drive growth and transformation. We are now looking for a Manager, Services Business Development to expand our footprint in Czech Republic and Slovakia and build long-term, strategic partnerships with flagship clients.

As Manager, Services Business Development, you will play a pivotal role in shaping and executing our Retail & Commerce strategy in the region. Acting as a trusted advisor to senior client executives, you will introduce innovative, data driven solutions that address complex business challenges and position Mastercard as a partner of choice.

About the Role:

• Shape and execute the Mastercard Services growth strategy across Czech Republic and Slovakia, in close collaboration with the regional R&C team
• Lead senior‑level client discussions and drive the commercial agenda across Retail, eCommerce, Telco, Big Tech, and Media clients
• Develop and maintain strong, long‑term relationships with flagship customers, becoming a trusted commercial partner
• Create customized, well‑structured client proposals, leveraging Mastercard's global Services portfolio, data assets, and subject‑matter expertise
• Partner closely with local and regional delivery teams to ensure high‑quality post‑sale implementation and identify follow‑on sales opportunities
• Drive market awareness of Mastercard Services' Retail & Commerce solutions through thought leadership, client events, and industry engagement

All About You:

• MBA or relevant postgraduate qualification is an advantage
• Background in a top‑tier consulting firm with exposure to retail clients, or a proven track record in business development, strategy, or commercial roles within leading retail, eCommerce, or digital organizations
• Ability to communicate complex ideas effectively both in English and in Czech verbally and in writing
• Strong commercial mindset with an entrepreneurial, self‑starter attitude
• Excellent communication, presentation, and negotiation skills, with the ability to independently engage and influence C‑level stakeholders
• High level of drive, energy, and resilience, with strong ownership and accountability
• Ability to prioritize and multi‑task effectively in a fast‑paced, performance‑driven environment

#servicesbd

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.