Key Accountabilities

• Own EMEA DCOPS technology governance across IT and CE, including standards, patterns, and exception frameworks.

• Establish and operate a clear EMEA technology decision model, including escalation paths and exception management.

• Partner with IT and CE program leadership to ensure technology readiness for new platforms, deployments, and scale events. All Capacity delivery and Power harvesting technology aspects.

• Lead EMEA wide efforts to identify and eliminate repeat technical incident patterns, driving prevention over reaction.

• Provide senior technical insight and guidance to EMEA leadership during major incidents, scale events, and risk reviews.

• Ensure consistent alignment with global engineering, tooling, monitoring, and control strategies and programs, tailored for EMEA operational reality.

• Act as the senior EMEA voice on DC technology strategy, translating technical complexity into executive ready decisions.

Out of Scope

• Direct ownership of site operations or country delivery teams.

• Project or construction delivery.

• Centralised engineering execution teams.

Success Measures

• Region wide "single pane of glass" for assessment of technical compliance across sites (compliance with Microsoft programs and standards)

• Reduction in repeat or systemic technical incident classes across EMEA.

• Improved speed and clarity of technology decisions and exception resolution.

• Increased consistency in standards adoption with reduced local variance.

• Demonstrable improvement in operational readiness for new technology introductions and general capacity delivery .

Required Qualifications

• Engineering or Science degree or equivalent

• Senior leadership experience across strategic data centre operations technology, IT infrastructure and in particular Critical Environment domains.

• Proven experience operating at regional or multi‑country scale, influencing without direct control.

• Strong track record in governance, standards adoption, and operational reliability.

• Ability to engage senior stakeholders and drive alignment across technical and non‑technical audiences.

• Strategic design and planning.

Preferred Qualifications

• Experience across both IT operations and Critical Environment disciplines. But with focus on CE

• Deep understanding of data centre reliability, availability risk, and incident dynamics.

• Strong executive communication and decision making capability.