Qualifications

L2 Operations (Run)

*   Monitor platform health (warehouses, query queues, credits, storage, load/unload jobs) and respond to alerts within SLAs.
*   Triage, resolve, and document incidents including warehouse queueing, failed tasks/replications, user access issues, timeouts, locking/contention, and connector failures.
*   Execute standard runbooks: warehouse scaling, resume/suspend, failover/replication checks, credential/token rotation, and service user maintenance.
*   Provision and maintain users, roles, warehouses, databases, schemas; manage future grants; perform regular storage hygiene and cleanup.
*   Conduct operational reviews such as daily checks, weekly capacity and credit reports, cost/usage anomaly investigation, and storage growth tracking.

L3 Operations (Engineering & Problem Management)

*   Performance engineering including deep‑dive query profiling, partitioning/pruning strategies, micro‑partition optimization, leveraging result cache, and warehouse right‑sizing.
*   Queue management and automation by analyzing FE warehouse patterns and implementing autoscaling, auto‑suspend/resume policies, and scheduled tasks to reduce load spikes.
*   Security and compliance activities including AD/SSO configuration, token/PAT implementations, network and authentication policies, SCIM provisioning, key rotation, RBAC reviews, and segregation‑of‑duties controls.
*   Replication and disaster recovery setup including cross‑account and cross‑region replication, weekly validation, documenting RTO/RPO, and performing DR drills.
*   Integration management including Security, Storage, and SCIM integrations, coordination with monitoring platforms such as Datadog, and evaluation of tools like Trust Center, WIZ, Cyera, and Coralogix.
*   SRE practices such as maintaining runbooks, completing post‑incident reviews, managing problem records, defining SLIs/SLOs (availability, queue wait times, P95 latency, failed jobs), and driving remediation.
*   Environment management including POC setups, sandbox environments, new account creation within the Org hierarchy, baseline hardening, and implementing cost and resource governance.
*   Automation and IaC including scripts and templates (Terraform/Tofu, Snowflake CLI/SnowSQL, Python) for provisioning, grants management, and monitoring automation.

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion