Role Overview:

This role is integrated in the Growth department and plays a key role in driving end-to-end revenue ownership within APAC, combining new business acquisition with long-term client retention and expansion.

You are responsible for managing the entire customer lifecycle from prospecting and closing new clients to growing and maintaining existing relationships ensuring sustainable revenue growth and high customer satisfaction.

Main responsibilities:

• Own a geographic territory or market end-to-end, with full responsibility for revenue generation and growth.

• Run outbound and inbound sales activities (phone, email, social media) to generate new business opportunities.

• Manage the full sales cycle, from prospecting and qualification to negotiation and closing deals.

• Build and maintain a strong pipeline of new business opportunities.

• Onboard and manage newly acquired clients, ensuring a smooth transition into long-term partnerships.

• Manage a portfolio of existing clients, fostering strong, long-term relationships and acting as the main point of contact.

• Identify and execute upselling and cross-selling opportunities within assigned accounts to maximize customer value.

• Conduct regular client engagement activities (calls, meetings, on-site visits) to strengthen relationships and uncover new opportunities.

• Collaborate closely with  Customer Care, Supplier Sales, Quality, Operations, and Marketing teams to ensure a seamless customer experience and successful service delivery.

• Maintain a clean and updated CRM, ensuring accurate tracking of pipeline, forecasts, and account activities.

• Provide reliable forecasts and visibility on both new business and account expansion opportunities.

• Ensure high customer satisfaction and retention, proactively addressing risks and identifying growth opportunities.

• Acquire expert knowledge of the auditing, supplier risk management industry, and Qualifyze’s value proposition.

Main requirements:

• Professional proficiency in both English and Mandarin.

• Proven track record as account executive, customer success, or a related sales role, ideally within B2B or Life Sciences industries.

• Strong communication and interpersonal skills, with the ability to build relationships and engage with clients at all levels.

• Proficiency in using CRM tools (HubSpot preferred) and managing pipelines.

• Highly organized with strong attention to detail and the ability to manage multiple accounts and priorities effectively.

• Self-motivated and capable of working independently while collaborating with cross-functional teams.

• A pragmatic approach to problem-solving and driving results.

• Nice to have: Experience in the pharma industry or knowledge of quality compliance and auditing processes.

What do we offer?

• 💰Competitive, annually reviewed compensation package

• 🌴Country vacation package that increases with your tenure

• 🏋🏽‍♀️Country specific benefits offering incl. private health care, fitness and meal allowances

• 🚀Annual personal development budget to increase your impact

• 🌎Hybrid working mode, plus up to 3 months of the year work from anywhere.

• 💻All the best kit and tools to work effectively

• 🎉Annual in person all company event and celebration in Europe

• 👫Working with an exceptional team, doing some of the best work of your career

At Qualifyze we actively support the power of diversity, uniting complementary talents and perspectives to address new challenges. Our collective strengths help us to find innovative solutions and turn difficulties into opportunities. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone belongs and feels heard.

We are an equal opportunity employer and we welcome applications from candidates of all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, marital status, religion, disability, or age.  Our hiring practices are rooted in fairness and respect, and we strive to create a culture where everyone feels valued and empowered.