Main Activities

• Manageallocatedcustomer projects, ensuring that dates,resources,and requirements are clearlyidentified

• Work closely with Senior Project Coordinators toensureInternal work planner is kept up to date andaccurate.

• Attend Site Surveys & Project Meetings whenrequired-providing support to IM.

• Deal with installation issues on these projects as they arise, escalate tothe Installation Managerwhenrequired, keeping full traceability on all issues.

• Review allallocateddeliveries and installations prior to scheduling to ensure all equipment, staff andthird-partysuppliers are in-place and complete, liaising with all account coordinators whererequired.

• Liaise and have a good working relationship withthe Installation Management team for the other regionto ensure all work is covered efficiently as possible.

• Support with coverage with regional AIM &IM's.

• Provide Support and Teambriefingswith Team LeadersrunningInstallation.

• Audit and spot check installations and report back performance and any issuesencountered, raisenon-conformances,and suggest and implement corrective actions

• Identifyopportunities foradditionalorad hocservices Rhenus High tech canprovide

Staff

• Support with Cross training and upskilling of Installationstaffand ensure the correct levels ofexperienceareallocatedto projects.

• Support with Timesheet authorisation and management of overtime.

• Encourage, support & Train Rhenus Team Leaders toundertake Site Surveys and create RAMS

• Play an active role in therecruitment and development ofnew staff-championing the Rhenus values

Quality

• Review customer processes and suggest improvements and change.

• Review internal install processes and providetecnicalsupport to other areas of the business

• Provide cover for holiday and sickness for InstallationsManagers

• Maintain Health and Safety records and liaise with our consultants to ensure that we work within all the relevant legislation

Key Skills and Experience

• Good people management skills, interviewing, disciplinary, motivation etc

• Good general level of education

• Good team member who can also work on own initiative

• A Flexible,Can-do attitudeand willingness to learn

• Experience of mechanical or electricalInstallation

• Fluent in Microsoft applications

• Experience in dealing directly with customer contacts andgood communicationskills

• Be comfortable with a fluid schedule