Key Responsibility Areas:

• Control and manage import process from receipt of pre-alert documents / shipment notification to final delivery to the customer
• Quality check accuracy of estimates prior to expediting shipment
• Receive orders from client services representative / customer
• Ensure that all commercial documentation received tallies and is correct for customs clearance purposes
• Ensure instructions are received / issued in writing and recorded
• Ensure that NAVIS is updated 72 hours prior to vessel arrival
• Provide quality service to customers and continuously exceed their expectations

Knowledge & Experience:

• Matric or Senior Certification equivalent
• A tertiary qualification would be advantageous
• A high caliber, ambitious individual with ocean import skills ranging from indent to custom clearance arrangement up to delivery
• A minimum of 3 - 5 years' hands-on experience required with advanced problem-solving skills and the ability to thrive under pressure

Skills & Attributes:

• Strategic thinking skills
• Time management skills
• Ability to work under pressure
• Good communication skills
• Pro-active self starter who is able to work independently
• Attention to detail
• Strong team player
• Positive attitude
• Excellent leadership skills
• Ability to take initiative
• High stress tolerance