🔔 고용 및 소속 안내
해당 포지션은 Shiseido Asia Pacific (SAPAC) 소속으로 입사하게 되며, 근무지는 Shiseido Korea 본사입니다.
본 채용은 Shiseido의 Global ICT 통합 전략(Global One ICT Strategy)에 따라 진행되며, 세부 고용 조건은 면접 및 오퍼 과정에서 안내드릴 예정입니다.

MAIN PURPOSE
• Manage service delivery primarily for Microsoft 365, Active Directory, DNS, and VPN across the APAC region.• Design and implement Microsoft 365, IT infrastructure, VPN solutions, and operational security frameworks.

KEY RESPONSIBILITIES
Microsoft 365 Platform Engineering
• Exchange Online: Configure mail flow rules, anti-spam policies, mailbox permissions, and hybrid mail setups.• Microsoft Teams: Manage Teams policies, voice configurations, federation settings, and app permissions.• SharePoint & OneDrive: Administer site collections, sharing policies, storage quotas, and data governance.• Intune & Endpoint Manager: Deploy device compliance policies, app protection policies, and manage Windows Autopilot provisioning.• PowerShell Automation: Develop scripts for bulk user provisioning, license assignment, and reporting across Microsoft 365 services.• Security & Compliance (Microsoft Purview): Configure DLP policies, sensitivity labels, retention policies, and audit logging.

Palo Alto Prisma Access & Secure Access Management
• Prisma Access SWG: Configure URL filtering, SSL inspection, bandwidth control, and threat protection policies.• Prisma Access ZTNA: Design application segmentation policies, connector deployments, and access control rules.• Authentication & Identity Integration: Integrate Strata Cloud Manager with Azure AD to enable SAML-based SSO and enforce conditional access policies.• Policy Management: Create granular access policies based on user identity, device posture, and location.• Monitoring & Troubleshooting: Utilize Strata Cloud Manager for troubleshooting, including packet capture analysis and fault isolation across Prisma Access and related network components.

Security & Compliance
• Implement conditional access policies by combining Microsoft 365 and Prisma Access signals to enforce zero-trust principles.• Monitor Microsoft Defender for Office 365 and Prisma Access Threat Insights for malware, phishing, and data exfiltration attempts.• Conduct regular security assessments and penetration testing of cloud and VPN configurations.• Ensure alignment with ISO 27001, NIST, and GDPR/PDPA compliance frameworks.

Operational Support & Documentation
• Provide Tier 2/3 support for escalated incidents related to Microsoft 365 and Prisma Access services.• Maintain detailed runbooks, architecture diagrams, and change logs for all configurations.• Collaborate with SOC and NOC teams on incident response and threat hunting activities.

Continuous Improvement
• Identify opportunities to optimize services and enhance the overall user experience.• Implement automation and self-service solutions where applicable.

Ad hoc Support
• Perform additional tasks assigned by supervisors or management as needed.

REQUIREMENTS
• Bachelor's degree in Information Technology, Computer Science, or a related field.• 3-5 years of hands-on experience with Microsoft 365 and Palo Alto Prisma Access technologies.• Proficiency in PowerShell, JSON/YAML (for policy scripting), and cloud networking concepts.• Certifications such as MS-500, SC-300, Prisma Access SASE Administrator (PASA), or PCNSA are preferred but not mandatory.• Strong analytical, documentation, and communication skills.• Experience managing services across diverse environments, including corporate offices, warehouses, and manufacturing plants.• Excellent communication, leadership, and stakeholder management skills.• Ability to travel within the APAC region as required.


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