Get ready for the career adventure of a lifetime in sunny Valencia, Spain! At weWow, you'll thrive in a dynamic scale-up environment, collaborating with some of Europe's most renowned and fastest-growing brands. Join our incredible international community of passionate professionals, where personal and professional growth is essential.

Behind the brand.

Meet Maqqie! A dynamic platform that redefines the future of work by connecting employers and employees in a flexible, modern way. They aim to simplify everything related to managing contracts, payroll, and planning-through an innovative platform.

With their HR platform, they make work smarter, faster, and fairer. Rather than a collection of separate tools, they offer one fully integrated digital ecosystem, from contracting and payroll to scheduling and payments. Together, they are shaping the labor market of the future, driven by a team that combines ambition with dedication and a genuine sense of enjoyment.

A day in the life of.

As our new HR & Payroll Support Agent at Maqqie, you'll be right in the middle of the action, handling customer and platform user inquiries, ensuring smooth processes, and delivering exceptional customer experiences. With over 500 clients, you'll play a vital role in communication, contracts and compliance. You handle inquiries with a solution-oriented mindset, proactively contribute ideas to improve workflows, and collaborate closely with colleagues to optimize processes. Working alongside teams such as Legal, Payroll, Finance, and Product, you play a key role in driving efficiency, all while having the autonomy to structure and manage your own work.

How to WOW.

• Communication with customers and platform users through email, chat and phone ensuring that customers are helped quickly

• You handle questions related to contracts, collective agreements, payslips, and payments, and also support the creation of contracts and the accurate entry of worked hours.

• You check whether all documents are correct, arrange work permits and keep us on our toes with Dutch legislation (NDA, GDPR - you know how that works!)

• You process feedback and help our customers manage their back office. You ensure that everyone is up to date and that everything runs smoothly. In addition, you are the point of contact for everything related to salary, from payments to corrections. Permanent employees or freelancers, you arrange it

• Do you see that something can be done smarter? You pick it up and help improve processes based on feedback. Efficiency is key!

  You actively contribute ideas to improve the user experience.

The WOW factor.

• Bachelor or Master degree in HR, administration or any other related field

• You have minimum 1 year of work experience within Customer Support roles

• You are able to communicate clearly and professionally in word and writing in Dutch and English

• You are structured and organized, ensuring smooth workflows and an eye for detail

• Strong background in streamlining and improving internal processes

• Affinity with Tech/IT is a plus because you are in the digital world of the labor market

The extras you'll love.

• Experience a vibrant start-up culture while collaborating with some of the coolest brands in Europe

• Breakfast and lunch on us - because fuelling your night matters

• Spanish health insurance - we've got your well-being covered

• Free Spanish classes - unlock a new language and immerse yourself in the local culture

• Career growth opportunities - take your skills to the next level with endless development paths

• Monthly events and socials - from boot camps to the coolest team-building activities, we know how to keep things exciting

• Relocation support - we'll help you settle into Spain smoothly, from handling admin to offering tips on local life