Software Engineer Bangalore, Karnataka, India A seasoned professional capable of leading complex projects, making architectural decisions, and mentoring others. Expected to contribute to strategic technical planning and foster best practices. What you'll be DOING What will your essential responsibilities include? Support impact analysis and estimation for large, complex initiatives. Leads engineering capability within team, including mentoring and coaching junior team members. Conduct complex code reviews, helps create coding standards and best practices. Collaborate with cross-functional teams to align technical strategies. Supports long-term planning within the delivery team. Drive continuous improvement initiatives in development processes. Support system administration tasks, including configuration, monitoring, and troubleshooting of enterprise tools and platforms. Maintain documentation, training materials, and provide guidance or training to technical team members and end-users as needed. Engage with stakeholders to understand business needs and translate them into technical solutions. Produce Low Level Designs based on requirements and agreed solutions. Support and maintain enterprise systems, including user setup, configuration, and ongoing administration. Assist in system upgrades, releases, and new capability deployments, ensuring minimal disruption and maximum adoption. Troubleshoot technical issues, coordinate with vendors and internal teams for resolution, and monitor system performance. Collaborate with stakeholders across business units to understand requirements, translate them into technical solutions, and contribute to process improvements. Develop, validate, and support reports and dashboards using tools such as Power BI, SSRS, or similar. Support data management, security protocols, and compliance standards related to enterprise applications. Contribute to documentation, user training, and knowledge sharing to improve system usability and team skills. Participate in continuous improvement initiatives, automation efforts, and system optimizations to enhance user experience and operational efficiency. Assist in identifying future capabilities, recommending new tools or approaches aligned with strategic goals. Provide foundational administration support for the portfolio management system and related processes; train and coach team members to perform these duties as well. Perform user set up and administration. Manage tickets and emails and allocate work, adhering to established service levels. Respond proactively and professionally to internal customer queries, working with colleagues to resolve; promptly resolving escalations for our internal customers, while driving consistency and simplification. Monitor application availability; work with AXA XL and vendor community as needed to quickly resolve issues. Maintain and update application structures and tiered. Ticket escalation support prior to engaging vendor resources for product defects and issues. Experience working directly product vendor resources to resolve complex issues. Experience in delivering technical enhancements related to new system releases and models. Work closely with Portfolio Management Office (PMO) and Resource Management office (RMO) to understand business priorities, requirements and solution roadmap for new capabilities and enhancements. Validating and testing data sets used in the design/develop report for use by leadership and portfolio/ project/ resource managers. Ensure controls in place are followed across the Planview platform, including but not limited to Information Security, Data Privacy and Data Standards. Build deep knowledge of the system and process; seek ways to simplify processes and user experience. Review regular vendor releases for immediate change impacts to current processes and enhanced capabilities. Support system fixes and enhancements from idea to delivery, working with Planview and AXA XL colleagues to translate feedback, ideas and internal customer requirements into technical and process solutions. Ensure PMO/RMO tools, data and files are current and appropriately maintained; maintain training materials and provide training sessions as needed. Other duties as required. You will report to Delivery Lead. What you will BRING We're looking for someone who has these abilities and skills: Required Skills and Abilities: Relevant years of experience in Planview Portfolios Administration. Relevant years supporting enterprise applications, including system configuration, administration, or development. Relevant years working knowledge of the Planview Application suite of products and shared services; ProjectPlace, Agileplace, Roadmaps, Admin, Logbook, OKRs and .Me Relevant years' proven end-to-end application administration experience with one or more project/portfolio management tools such as Planview Enterprise One, LeanKit, Jira, Azure, Clarity or PPM. University degree or relevant experience. Excellent verbal and written communication skills (English). Customer First mindset. Ability to work self-supporteds without direct supervision. Ability to work across multiple time zones. Highly inquisitive, with excellent analysis and problem-solving skills and undeterred to elaborate the status quo. Excellent detail-orientation. Excellent people skills and ability to lead & collaborate within a global team environment. Desired Skills and Abilities: Experience of working in the Insurance industry or a related financial field Knowledge of project management tools like Planview, Jira, Clarity, or Azure DevOps, including system configuration and user support. Experience with SQL, scripting (e.g., Power BI, SSRS), and report development. Familiarity with data privacy, security standards, and process automation. Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see axaxl.com/sustainability.