Hi, we're Back Market.

We're here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break. Our mission is simple: to do more with what we already have.

Are you ready to join us?

Mission

We are strengthening our experimentation capabilities to scale rigorous, high-impact product experimentation across the organization.

As a Senior Product Analyst - Experimentation, you will bring deep hands-on expertise in experimentation (statistical, technical, and operational) and help structure how experimentation is run across product teams.

You will:

• Help raise & enforce experimentation standards

• Support Product Managers in becoming autonomous within a clear framework

• Contribute to building and maintaining scalable workflows and governance

• Ensure statistical and methodological rigor

You will report to the Customer Experience Analytics Lead and collaborate closely with Senior Leadership, Product, Engineering, and Data teams to support and execute the experimentation vision.

Responsibilities

Elevate Experimentation Standards

• Provide frameworks for proper test design (power, segmentation, guardrails, validity)

• Help validate experiment setup before launch, without being a bottleneck

• Review results to ensure sound statistical interpretation and learning

• Promote best practices (AA tests, bias detection, metric consistency) to empower teams to run experiments confidently on their own

Structure Workflows & Governance

• Contribute to defining experimentation workflows (from ideation to readout)

• Provide guardrails that allow safe self-service experimentation

• Help formalize ownership, decision frameworks and review processes

• Standardize templates for hypothesis, test plans and readouts

• Ensure consistency of KPIs across teams and countries

• Support the evolution of our experimentation platform usage

Enable PM Autonomy (Within a Framework)

• Train and coach Product Managers on:

  • Hypothesis formulation

  • Basic statistical concepts

  • Interpreting experiment results

• Reduce dependency on analysts for routine experiment execution

Strategic Product Partnership

• Contribute to prioritization by sizing opportunities

• Identify experimentation opportunities with high business impact

• Ensure experiments are aligned with product and company strategy

• Act as a reference point on experimentation topics within the Product Analytics team

Candidate's Profile

Experience

• 4-8+ years scaling Product Analytics and Experimentation

• Strong hands-on experience running A/B tests at scale

• Experience structuring experimentation processes across multiple teams

• Comfortable working in cross-functional product environments

Analytical & Technical Skills

• Strong statistical foundations (experimental design, inference, bias, power analysis)

• Advanced SQL

• Experience with experimentation platforms (Amplitude, Statsig, Eppo, Optimizely, ...)

• Strong understanding of tracking & data warehouse environments (e.g. BigQuery)

• Experience with product analytics tools

WHY SHOULD YOU JOIN US ? ✌🏼

At Back Market, we're committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives - it's one of the reasons we're such a high-scoring certified B Corp company (93.2).

No matter your role and seniority level, you'll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment - with benefits to match, like:

- A mission driven work environment where your day to day makes an impact on the planet. Seriously.

- Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.

- Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.

At Back Market, we strive to create a workplace that embodies the world we're trying to change. We've embedded our diversity, equity, and inclusion principles into our DNA - from dedicated staff to employee resource groups to our company values.

We know that the perfect background for a role doesn't mean the perfect fit - we encourage you to apply for a role even if you think you may not have all the qualifications.

If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.