Product Owner ServiceNow

• 
  
  Degree in Computer Science, Information Systems, Business Administration, or a related field.
• 
  
  3-6 years of experience in a Product Owner, Business Analyst, or ServiceNow functional role within medium to large organizations.
• 
  
  Hands-on experience working with ServiceNow, with a strong focus on ITSM.
• 
  
  Proven experience managing backlogs, roadmaps, and stakeholder expectations.
• 
  
  Good understanding of ITIL and Service Management principles.
• 
  
  Strong communication skills, with the ability to translate business needs into actionable product requirements.
• 
  
  Comfortable working in cross-functional and international environments.
• 
  
  ServiceNow and/or Agile certifications (CSPO, SAFe PO, CSA, ITSM) are a plus.
• 
  
  Fluent in English; additional languages (e.g. German or Spanish) are a plus.

• Competitive salary package
• Flexible working hours and hybrid work model
• Training and certification programs (Agile / ServiceNow)
• Clear career development path towards Senior Product or Platform roles
• International and collaborative working environment

Resumen

• ServiceNow. Strategic. Integrative. Advisory
• Pharma. Hybrid in Barcelona

¿Dónde vas a trabajar?

A global company operating in the healthcare and life sciences sector, with a strong presence in Spain.

Descripción

* Shape the strategic direction of the ServiceNow platform and advocate for its adoption across the organization.

* Provide governance and solution expertise to business units, implementation partners, and governance boards, ensuring alignment with business needs.

* Manage the intake and prioritization of ServiceNow demands and requirements, and facilitate alignment within governance structures.

* Architect and design ServiceNow solutions that support strategic and operational goals; monitor implementation quality and lead integration testing when necessary.

* Coordinate platform rollouts and enhancements, working with relevant teams to uphold technical standards and best practices.

* Ensure compliance by collaborating with the ServiceNow account team, workers council, and other stakeholders.

* Help define lifecycle processes for hardware and software asset management, focusing on efficiency and regulatory compliance.

* Support the use of ServiceNow Discovery and related tools to maintain a reliable and up-to-date asset inventory.

¿A quién buscamos (H/M/D)?

• 
  
  Degree in Computer Science, Information Systems, Business Administration, or a related field.
• 
  
  3-6 years of experience in a Product Owner, Business Analyst, or ServiceNow functional role within medium to large organizations.
• 
  
  Hands-on experience working with ServiceNow, with a strong focus on ITSM.
• 
  
  Proven experience managing backlogs, roadmaps, and stakeholder expectations.
• 
  
  Good understanding of ITIL and Service Management principles.
• 
  
  Strong communication skills, with the ability to translate business needs into actionable product requirements.
• 
  
  Comfortable working in cross-functional and international environments.
• 
  
  ServiceNow and/or Agile certifications (CSPO, SAFe PO, CSA, ITSM) are a plus.
• 
  
  Fluent in English; additional languages (e.g. German or Spanish) are a plus.

¿Cuáles son tus beneficios?

• Competitive salary package
• Flexible working hours and hybrid work model
• Training and certification programs (Agile / ServiceNow)
• Clear career development path towards Senior Product or Platform roles
• International and collaborative working environment