📍Remote in the UK 🇬🇧 | 💰 £32,200 - £38,000 + Benefits

⭐Our Financial Crime Team

Are you interested in leading a team in financial crime prevention?  

Our Financial Crime team is at the heart of how we at Monzo protect our bank and protect our customers.  We're looking for individuals with a blend of experience in preventing financial crime and team leadership to join our Financial Crime Operations team as an Anti-Money Laundering Team Manager.

Your team will consist of around 11 Financial Crime Investigators, and could be focused on a number of different AML tasks - including transaction monitoring, writing suspicious activity reports, account closures and escalations. 

As a Team Manager, you'll be responsible for managing the personal and professional development of your team members, providing technical coaching on financial crime tasks, driving exceptional individual and collective performance, guiding individuals through hard times, and celebrating their successes.

You'll hold weekly meetings with your team members (both individually and together as a team) to ensure everyone is informed, engaged, and performing in their role. You'll also be responsible for aggregating the feedback that your team provides in these meetings and feeding it into operational leadership to ensure we continue to improve on our processes and tooling.

Team Managers are also heavily involved in our hiring processes, and regularly act as interviewers - so you'll have the opportunity to help shape the team as it continues to grow.

🔑 You'll play a key role by...

• Managing the personal & professional development of approximately 11 Financial Crime Investigators.
• Fostering an empathetic, high-performance culture in the team.
• Providing technical coaching, feedback, and advice relating to financial crime tasks.
• Analysing and driving improvement in team performance, and reporting relevant insights.
• Monitoring and maintaining service level adherence on the work completed by the team.
• Aggregating feedback from the team, and ensuring it's passed on to inform business change.
• Communicating and embedding change within the team.
• Contributing to a strong control environment by minimising breaches and risk events.
• Reviewing complaints attributed to the team and identifying opportunities for improvement.
• Conducting job interviews for financial crime investigators and contributing to hiring decisions.
• Chairing employee relations cases and making decisions consistent with Monzo's values.
  
  

🤩 We'd love to hear from you if...

• You have a solid foundation of financial crime/ AML/ fraud knowledge and have an understanding of current financial crime trends and typologies. 
• You have extensive experience providing coaching and feedback (both technical and conduct).
• You have experience taking ownership of ER cases and managing complex people situations
• You're a clear and inspiring communicator, with excellent written and verbal English.
• You're empathetic and have a supportive approach to people leadership. 
• You're great at prioritising problems and assessing risk in an operations environment.
• You are passionate about working in a fast paced environment and comfortable with change.
  
  

🙌 What's in it for you

💰£32,200 - £38,000 ➕ benefits

🎂 We guarantee to approve time off on your birthday if it falls on a day you're scheduled to work and it's outside of your training period.

📍 This role is remote based in the UK

📚£1,000 learning budget each year to use on books, training courses and conferences

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

• Application questions
• Call with a Recruiter
• Leadership/Technical Interview

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We will close this advert once we have enough applications so please apply as soon as possible 🚨

#LI-MY #LI-Remote