SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people.

Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent. Are you ready to join us?

About the role:

In the architecture of SD Worx Enterprise tooling, Salesforce plays a crucial role. You will be responsible for ensuring the functionality, performance, and quality of Salesforce Implementation and enhancements. The ideal candidate should have a strong background in Salesforce, a deep understanding of software development principles, and excellent problem-solving skills. You will be working in close collaboration with the Developers, Functional Analysts and Product Owners.

Which tasks can you expect?

• Performing manual user acceptance testing on Salesforce Service Cloud Application, Customer Portal and Partner Portal (Salesforce Communities) to ensure product meets requirements.

• Executing test plans and detailed test cases based on functional requirements and customer feedback, propose improvements after analysis of test results on overall product quality.

• Creating test plans, document (e.g. Release Notes, Demo Videos,..), evaluate and track testing results.

• Writing, executing, and monitoring of automated test suites.

• Checking the usability view of the product and ensuring the best way to solve QA problems arising on the projects.

• Assessing readiness to deploy each release.

• Creating complex reports and dashboards to meet business requirements.

• Providing technical support to our Support Squad, serve as Level 2 support to contribute to defect resolution by reproducing and clearly documenting the defects, and resolving defects via Salesforce configuration.

• Keeping up with Salesforce releases, investigating and recommending relevant features for our future product releases.

• Taking ownership and doing close follow up on project/s assigned, ensuring targets are met.

• Collaborating regularly with stakeholders, our Support Squad, the Product Owners and the Business Owners.

• Training and coaching junior testers in the team.
  

What do you have to offer?

• Degree in IT/IT related fields or equal by experience.

• Excellent analytical, communication and problem-solving skills.

• In-depth knowledge of the configuration of Salesforce Suite with proven work experience.

• Experience in working in Agile squads. Working in international environment is considered as a plus.

• Working independently, being able to lead high-complexity process improvements.

• Proven track record in salesforce configuration (process builders, flows, standard visibility and sharing).

• Proven track record in designing and implementing features around case management (entitlements, milestones, case escalation, assignment, etc.).

• Salesforce certifications: at least Salesforce Administrator is a plus

• Being a team player and flexible.

• Excellent English communication skills (verbal and writing).

• Proactive and can-do attitude.

• Experience with Testing software such as Azure DevOps, Postman, ... would be a plus

What do we have to offer?

• Leaves: all types of leave granted from day 1 (annual leave, study leave, maternity/paternity leave, wedding leave, compassionate leave). Eligible for seniority leave after 3 years

• Insurance benefits: Medical insurance fully paid by SD Worx for you and two dependents (children up to 18 years old). Option to upgrade available. You are also eligible to enroll your parents in your medical insurance at a subsidized rate

• Monthly fixed transport allowance

• No deduction for using the company's transport after work

• Eligible for a mobile voucher, redeemable at one of four suppliers, renewable every 3 years

• Fixed internet allowance for home use

• Career break option

• Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)

• Yearly performance review with remuneration review

• Yearly company bonus

• Car loan: subsidized interest facility

• Referral program

• Learning opportunities: through an individual development plan and professional training

• Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx!

Please be informed that upon successful completion of the interview process, you will be required to submit a recent Certificate of Character, and you will undergo a background check as part of our standard legal procedures.

From many places, we work as one, moving from better to best together.

SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.