Build the Future of Data-Driven Mobility - from Barcelona

Volkswagen Group Services is excited to inform that Volkswagen Group Info Services AG and Volkswagen Digital:Hub are joining forces to create something new in Barcelona: a dedicated "GIS:Hub" with a clear focus on commercial B2B data business. This is more than a new innovative Hub. It is the start of a joint journey at the intersection of automotive expertise and digital innovation.

The GIS:Hub brings together the best of two worlds:
• Deep automotive and data expertise from Volkswagen Group Info Services.
• An agile, digital, hands-on environment from the Volkswagen Digital: Hub.

Together, we aim to advance the digital value creation across the entire vehicle life cycle.

Our culture:

• We are looking for pioneers - people who are excited to build, shape and grow something from the ground up. People who enjoy taking ownership, contributing ideas and turning concepts into real products with measurable business value.
• Our focus is on developing data-driven B2B products that create real impact for customers, partners and the Volkswagen ecosystem.

Where Automotive Meets Digital.

Profile:

• Account Coverage: Manage a high volume of accounts, ensuring structured, standardized interactions and maintaining overall customer satisfaction
• Customer Handling: Respond reactively to customer inquiries, escalate issues to Customer Success teams and ensure smooth account operations
• Standardized Account-Product Roadmaps: Implement predefined, scalable account growth strategies based on GIS product offerings
• Collaboration: Ensure contract renewals, customer onboarding and operational processes
• Efficient coverage of a broad customer base for structured engagement
• Standardized Account-Product Roadmaps, ensuring consistent value realization without deep customization
• Reactive churn risk identification, triggering
• Customer Success involvement where needed
• Efficient collaboration across Sales, Product and Customer Success, ensuring customer needs are met at scale

Join us at GIS:HUB to advance your career in a role where your administrative skills will directly contribute to the success and smooth operation of our innovative projects.

For more information on our data processing activities and your rights as a data subject, please consult our privacy policy.

Ref: Level C