Digital Product AnalystCountry: Spain

IT STARTS HERE

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible.

This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

The Wealth Management & Insurance division covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking. We work to provide the best solutions to our clients in these three businesses in the 10 countries where we are present.

THE DIFFERENCE YOU MAKE

Savings & Investment Domain is looking for a Digital Product Analyst based in Boadilla, Madrid.

As a Digital Product Analyst, you will play a key role in supporting the definition, measurement and continuous improvement of the global S&I Platform across geographies.

You will work at the intersection of business, customer journeys, data and technology, helping ensure that product initiatives are not only delivered, but also measured, optimized and aligned with strategic objectives.

Within the Global Digital Product Strategy & Experience team, your focus will be on product performance tracking, identification of pain points across markets, and supporting Product Owners in driving data-informed decisions and scalable improvements across the platform.

You will contribute to high-impact, cross-market initiatives that shape the evolution of digital Savings & Investments capabilities.

We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Support Product Owners in the definition and tracking of product KPIs and performance metrics.

• Contribute to the identification and prioritization of customer and operational pain points across geographies.

• Structure and Monitor product KPIs and contribute to performance analysis and optimization.

• Support performance analysis of digital journeys (conversion, drop-offs, engagement, adoption).

• Collaborate with countries to gather inputs and help translate them into structured insights and actionable improvements.

• Coordinate with Data & Technology teams to ensure proper tracking and analytics implementation.

• Contribute to the continuous improvement of the global S&I platform through data-driven recommendations.

• Support testing, validation and post-go-live impact assessment of new features.

• Identify, assess and propose new product features and enhancements.

• Coordinate with internal teams and external providers as needed.

WHAT YOU'LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We're enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• 3-5 years of experience in digital product, business analysis, consulting or performance/analytics roles (Required)

• Experience supporting cross-functional initiatives involving business, technology and data teams (Required)

• Exposure to financial services, digital platforms or customer-facing journeys (Preferred)

Education

• University degree in Business, Economics, Engineering, Data, Technology or related fields (Preferred)

Languages

• Fluent English and Spanish (Required).

Hard Skills

• Strong analytical skills and ability to structure data into actionable insights (Required)

• Experience working with KPIs, dashboards or performance tracking tools (Required)

• Understanding of technology concepts and development principles (Required).

• Basic understanding of digital development principles, product lifecycle and agile delivery environments (Preferred)

• Familiarity with analytics tools (e.g., Excel advanced, Power BI, Tableau, Looker, SQL basics) (Preferred)

Soft Skills

• Strong analytical skills with the ability to develop and test hypotheses on trends and opportunities (Required)

• Structured and solution-oriented thinking, with strong problem-solving capabilities (Required)

• Strong communication skills and ability to coordinate across teams and geographies (Required)

• Proactive and improvement-driven attitude, with curiosity to challenge existing processes and propose scalable solutions (Required)

• Customer-focused mindset with ability to translate user insights into structured improvement actions (Preferred)

• Interest in leveraging data and emerging technologies (e.g., AI-driven insights) to enhance product performance and customer experience (Preferred)

• Curiosity and willingness to learn in a complex environment (Preferred)

WE VALUE YOUR IMPACT

Your contribution matters, and it's recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers.

• We're enable our teams to go beyond through global opportunities and broad career paths.

• Flexibility that works. Enjoy a hybrid working models-some days remote, some days onsite with your team-along with flexible hours.

• Learning for life. Access hundreds of courses on our platforms, including exclusive access to our global learning space: Santander Open Academy (www.santanderopenacademy.com)

• Competitive rewards. Receive a highly competitive salary with performance-based bonuses, motivating you to keep growing with us.

• Financial advantages. Benefit from preferential banking terms, special interest rates on loans, life insurance, and more.

• Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing.

• We know family is everything. That's why we offer childcare support and family-friendly programmes tailored to each life stage.

• Always by your side. Get access to Santander Contigo, our program for employees and their families offering legal, emotional, and administrative advisory services.

• Extra benefits. Gym/WellHub membership, medical centers in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees. And that's only the beginning-we'll tell you more when you join!

We're here to keep you motivated, help you reach your goals, and celebrate your progress, every step of the way.

LOCAL COMPLIANCE

Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply.

READY TO TAKE THE NEXT STEP IN YOUR JOURNEY?